Changes to Part L of the Building Regulations

By JR | Blog

Part L changes – what they mean

Since 15 June this year, changes to Part L of the Building Regulations mean we now have to carry out extra checks when installing, repairing or servicing your heating system.

Here’s an outline of the changes and what they mean for you, so you know why we’ll be talking to you more about filters, power flushes and water treatments.

Image courtesy of PHAM News

 

What are the main Part L changes that affect heating?

Essentially, the changes are all about conserving fuel and power. And they’re aimed at keeping your central heating system working to optimum efficiency.

As your heating installer, we have already been doing most of what Part L needs us to do. But here are the main changes to look out for.

Cleaning your heating system

When installing a new boiler, including swapping your boiler for a new one, we must clean out your heating system. This usually means a power flush. At Stevenson’s, we already do this with every installation.

Adding in-line filters to your system

Part L now requires that we install a permanent in-line filter in your heating system. Again, we already fit these with every installation. And we strongly recommend one in all other cases.

Servicing in-line filters

So, now you’ll have permanent in-line filters as part of your heating system, naturally they’ll need servicing to keep them in tip-top condition. Again, we always service the filters, as part of your annual boiler service.

Protecting low temperature systems against corrosion

Another requirment of Part L is protecting your system against corrosion, scale and microbial fouling in low temperature systems.

We can protect your system with a number of different water treatment solutions and scale reducers. We can advise what suits your system best and will install the appropriate one for you.

Checking inhibitor levels each year

An inhibitor is a chemical solution that helps to stop rust and internal corrosion in your heating system. Rust and corrision affect how efficiently your heating works, so we want to prevent it!

As well as checking inhibitor levels annually, Part L now requires new inhibitor or laboratory analysis of the water every five years. We now include this as a compulsory part of your boiler service each year.

So, you can see there are a number of new requirements under Part L – but we have been doing most of them for some time. Essentially, the changes are to help your heating system work more efficiently and safely, so that’s always a good thing.

If you’ve any questions about Part L changes or what this means for you, drop us a line at info@stevensonheating.co.uk or request a callback.

Energy saving tips

By JR | Blog

With energy prices now at an all-time high, you may well be wondering how you can save energy and cut your bills at home.

Our energy saving tips will help you use your heating, plumbing and electrics more efficiently, which should help to keep your bills down.

Energy saving tips for your heating

1. Turn the thermostat down a degree or two – turning your room thermostat down a degree or two will help you save energy while also keeping your home at a steady temperature. You probably won’t notice the difference and it could save you around £80 a year.

2. Only have your heating on when you need it – if you’re out during the day or the evening, don’t be tempted to keep your heating on low, as this isn’t actually very efficient. It’s better to turn the heating on only when you need it.

3. Only heat the rooms you’re using – if you’re not using your spare bedroom or other rooms for any period, turn the radiator valves down, so you’re not wasting energy by heating the rooms you’re not in.

4. Use a timer or smart control – if you have a heating timer or a smart control, you can set your heating to come on just before you get home, so it’s warm by the time you’re there.

5. Don’t block radiators or vents – while it might be tempting to put your sofa in front of the radiator, it won’t help to keep the rest of the room warm. Keep your radiators or heating vents clear to allow the heat to radiate around the room.

6. Don’t dry your wet laundry on the radiator – that will simply dry the clothes and create steam, which can cause other problems like damp or mould. If you can’t dry laundry outside, a heated airer is more efficient and inexpensive. A tumble dryer uses a lot of energy, so use it sparingly when you want to save money.

7. Keep your internal doors closed – this is an easy way to ensure the heat stays in the room you’re in. Close doors in rooms you don’t want to heat. This stops cooler air mixing and cooling the overall temperature down.

8. Close your windows – don’t let heat escape through an open window! While you might want to ventilate a room, try to do that at a different time of day. When you’re not using the room or needing it to be warm is ideal.

9. Draw curtains and blinds – curtains and blinds are especially helpful for keeping the heat in (or out in the summer!). Draw them as soon as light starts to fade, to keep the room warm and prevent drafts.

10. Bleed your radiators – your boiler will need to work harder if trapped air or sludge gets in the radiators. This makes your energy bills more expensive as well as not heating your room! Regular radiator bleeding helps to keep your heating system clear. It prevents damage as well as reducing your energy bills.

11. Turn down the temperature on your boiler – did you know you can turn down the temperature your hot water is heated to? Turning your hot water down a degree or two will help cut your fuel bills. And you won’t really notice the difference in your bath or shower. Simply adjust your boiler controls to alter the temperature. The water temperature will normally be set at 65 degrees, but you can turn it down to 60 degrees.

12. Add thermostats to every radiator – with a thermostatic radiator valve on each radiator, you can personalise the temperature in every room. Keep the thermostats turned up in rooms you use more frequently but turn them down in rooms you don’t.

13. Get a smart control – these help you monitor your energy usage and mean you can control your heating from your phone. Ideal if you don’t come home at the same time every day or are out at different times. Over time, they can also detect patterns in your usage. They will advise on ways you can cut down or adapt your energy usage.

14. Keep your boiler maintained – of course, keeping your boiler in tip-top condition is the best way to make sure you have energy efficient heating for your home when you need it. Be sure to contact us to get your annual heating service booked in.

 

Energy saving tips for your electricity

1. Switch off appliances you’re not using – it can be easy to leave some appliances such as cooking appliances, televisions and games consoles on when you aren’t using them. This applies to laptops and computers too. Turn them all off at the wall to save energy.

2. Don’t leave things on standby – you might think your TV is turned off, but if the switch on the wall is still turned on, your set is on standby and still using some electricity!

3. Don’t leave USB cables plugged in – do you have USB sockets directly in your wall? If so, don’t leave the cables plugged in as this uses electricity. If you charge devices via a USB attached to a plug, make sure you turn that off when not using it.

4. Switch off lights when you’re not using them – leaving them on for the next person or because you will go back in the room later is probably costing more than you think. Remember to switch them off when you leave the room. Replace your bulbs with LED bulbs too, as these are more energy efficient.

5. Reduce washing machine usage – if you can do one less wash a week, ensure your machine is full with each load. Use an eco-setting if you have one. And turn the temperature down to 30 degrees (most detergents cope with this, except for heavily stained items). BUT do occasionally do a hot wash to get rid of bacteria and prevent odours from building up.

6. Dry clothes outside or on an airer – drying your clothes outside when the sun is out means you won’t have to pay to dry them. Likewise a heated airer will provide you with a more efficient way of drying them in the colder months. It may be tempting to put clothes on or in front of your radiators to dry. But blocking the radiator will result in the rest of the room being cold (see above).

7. Only boil as much water as you need – we have all filled the kettle or saucepan up with more water than we need just to make sure we have enough. But boiling too much means you’ll use more electricity as well as waste water.

8. Use the microwave for heating / reheating food – it’s more energy efficient than the oven. A slow cooker is also a very energy efficient cooking appliance.

 

 

Energy saving tips for your water

1. Don’t leave the taps running – when cleaning your teeth or washing up, remember to turn the taps off when you aren’t using the water. The same can be said for the shower or bath taps as well.

2. Only use your dishwasher when it’s full – by only using your dishwasher when it’s full, you will cut down on the number of cycles it does a week, helping you to save water.

3. Use eco-mode on your appliances – if your dishwasher or washing machine have eco-mode settings, use these to help save on water and energy.

4. Shower rather than bath – showering uses less water than having a bath. Keep your showers shorter to minimise energy usage. If you have a high-pressure shower or use a shower pump, try turning the pressure down to save water too.

5. Fix dripping taps and leaks – not only is a dripping tap frustrating, it also wastes a lot of water. The same can be said for a leak. It can cause damage to your home over time as well as costing you more in bills.

 

And finally…

Why not consider one of our heating service plans? Our service plans will help you maintain your heating system in good order. They’ll also help spread the cost of your annual service and any repairs.

We offer three levels of cover to suit your needs:

Basic Plan – ideal if your boiler is still under warranty

Standard Plan – covers for your annual service and labour costs

Advanced Plan – includes your annual service, labour and parts.

We can also assist you in specific add-ons for your household electrics and gas fires, as well as landlord options. See our Service Plans page to find out more.

Do you have any of your own energy saving tips that you’d like to share with us?

Contact us on info@stevensonheating.co.uk or request a callback to find out more or get a quote for improving the energy efficiency of your heating in your home.

Save Energy Save Money with our Boiler Offer

By JR | Blog

Upgrade your boiler with our Save Energy Save Money offer

Save energy and save money this winter when you upgrade to an energy efficient boiler with us.

 

 

We’re delighted to tell you about our Winter 2022 boiler offer! Save money and save energy on your heating.

We’ll give you £300 off the cost of a new eco-friendly A-rated boiler, along with a free SMART heating control, worth £200. Simply book your installation with us by the end of March to qualify (see below for more info).

 

Why upgrade?

Is your boiler getting old? Is it not working efficiently? Or maybe it’s costing you lots to maintain and repair.

If any of these things are true for you, it’s definitely time for an upgrade! In any case, boilers over ten years old waste a lot of valuable energy.

New A-rated condensing boilers are far more energy efficient. Did you know, they improve efficiency to over 90%, compared to an average of 60% for older boilers?

This means that 90%+ of the energy goes to heating your home (with the rest used to operate the boiler). Older boilers use around 40% of energy just to operate!

A-rated boilers are also kinder to the environment and can help to reduce your energy bills by around 15%-30% too.

 

Minimise energy price increases

With the energy price cap rising in April by around 51%, fuel bills are likely to soar for many households.

So, upgrading to an A-rated energy efficient boiler can help save money on your energy bills and minimise the impact of the price cap increase.

 

Free SMART control for your heating

As part of the Save Energy Save Money offer, we’ll give you a free Drayton Wiser smart control for your boiler (alongside your installation), worth approximately £200.

A smart control allows you to control your heating remotely from your phone or other device. That means you can turn your heating on when you leave work, for example, and it’s all toasty by the time you get home! Ideal if you don’t go out or come home at the same time every day.

With a smart control, you can usually just heat the rooms you’re using too. So, you don’t need to waste energy in the rooms you’re not in.

 

Be ready for future boiler changes

You may have heard that you won’t be able to install a gas boiler after 2025. This is only true for new build homes. If you have a gas boiler in an existing property, you will still be able to replace it after 2025. For a time, at least.

We’re likely to see more sustainable heating options become available, like ground source heat pumps and hydrogen boilers. Hydrogen is a carbon-free alternative to natural gas, so that’s the most likely solution to replace the majority of existing gas boilers.

At the moment, gas boiler manufacturers are working on greener alternatives. And boilers that will take a blend of hydrogen and natural gas are already available. This includes manufacturers like Worcester Bosch, for whom we’re a registered installer.

 

So, to summarise, our Save Energy Save Money boiler offer gives you:

✅ £300 off the cost of a new A-rated boiler
✅ A smart control worth £200 to control your heating

So you can:

💷 Save money on your heating bills
🌍 Be kinder to the environment
♨ Only heat the rooms you’re using
📱 Turn your heating on remotely only when you need it
♻ Be ready for when hydrogen gas is likely to be introduced

How to keep warm without turning up your heating

By JR | Blog

Are you worried it will cost you more to keep warm in electricity and heating, while you work from home again? But it doesn’t have to be this way – read on for our tips.

We have previously covered how to maximise your heating while at home, so here are our tips on other things you can do to keep warm at your desk, without tinkering with your boiler.

 

1. Keep warm with hot drinks

Put the kettle on and warm up with a hot drink. But don’t drink too much tea and coffee or else the caffeine might affect you! Try other hot drinks like herbal tea, hot chocolate or hot water with lemon. Or if you prefer savoury, try hot bouillon, hot Marmite / Bovril or soup. Plus, a hot mug will help keep your hands toasty!

 

2. Eat hot meals

Stews, soups, broths and other winter warmers are ideal for warming you up inside. They’ll also keep you going by sustaining your energy.

 

3. Grab a hot water bottle

A hot water bottle can really help your body temperature, especially if you’re stuck at your desk most of the day.

 

4. Keep your feet and head warm

Wear thick socks and insulated slippers to keep your feet warm. If your head gets cold or you’re a bit thin on top, wear a hat. Consider scarves and fingerless gloves too, if you need them.

Heat escapes easily from these extremities, so keeping them warm will keep your overall temperature up.

 

5. Layer up to keep warm

As with warming your extremities, keep the rest of your body toasty with extra layers. Think thermal vests, long-sleeved tops, jumpers and fleeces. By layering, if you do get warm, you can peel back one or two to regulate your temperature.

 

6. Go upstairs

Hot air rises, so if you have an upstairs, try to spend more time there. If you can, have your office upstairs. Or even move your TV to an upstairs room to be cosier and more comfortable in the winter evenings.

 

7. Keep moving

Get active to generate more body heat. Exercise is also good for you! Try to move every hour to move warm blood effectively around your body. This is especially helpful if you’re stuck at your desk, so you don’t get stiff or suffer from bad posture.

But you don’t have to do a full-on workout to keep warm. Just moving around for a few minutes will loosen up your muscles and warm you up. You could do some housework too – pushing the vacuum round is an excellent way to warm up!

If you’ve enjoyed our tips, why not sign up to our newsletter to receive more each month? And if you need help with your heating or to arrange a boiler service, contact us on info@stevensonheating.co.uk or request a callback.

Working from home heating tips

By JR | Blog

With the winter months ahead, rising energy costs and many of us starting to work from home again, you might be worried your heating bills will go up. But there are ways to maximise your heating, keep warm and keep energy costs down. Read on for our top tips.

 

1. Keep your heating at a steady temperature

Adjust your thermostat down by one or two degrees to keep the temperature regulated. This is more efficient for keeping you warm and could reduced your energy bills by around £80 a year.

If you are out at any point, use the thermostat and timer to heat your home when it’s needed. Don’t keep it constantly very low, as this is not actually very efficient.

 

2. Add thermostats to every radiator

With a thermostatic radiator valve on each radiator, you can personalise the temperature in every room. Keep the thermostats turned up in rooms you use more frequently but turn them down in rooms you don’t.

The thermostats adjust the flow of water to your radiators, according to the temperature in the room. So, they ensure you’re not using more water or heat than needed.

 

3. Close internal doors

Keep heat in the rooms you want to stay warm by shutting the door. Similarly, close doors in rooms you don’t want to heat, to stop cooler air mixing and cooling the overall temperature down.

 

4. Use curtains and blinds

If you have curtains or blinds, use them. Curtains are especially helpful for keeping the heat in (or out in the summer!). As it’s getting darker much earlier, draw the curtains as soon as light starts to fade, to keep the room warm and prevent drafts.

 

5. Bleed your radiators

If you bleed your radiators regularly, it will help prevent cold spots developing. Your boiler will need to work harder if trapped air or sludge gets in the radiators, producing the cold spots. This makes your energy bills more expensive as well as not heating your room!

Regular radiator bleeding helps to keep your heating system clear, preventing damage as well as reducing your energy bills.

 

6. Keep vents and radiators clear

Don’t block your radiators or heating vents with furniture or laundry. The heat will go to them instead of your room! Move furniture away from radiators to allow the warm air to circulate and dry your wet laundry elsewhere.

If you don’t have a tumble dryer, a heated airer is efficient and inexpensive to run. This also prevents damp and mould building up, which can cause you other problems in your home.

 

7. Claim working-from-home tax relief

If you’re having to work from home because of Covid-19 or other reasons, you may be able to get £6 a week tax relief, which can help towards your energy bills. See the Government’s website for info on eligibility and how to claim.

 

8. Keep your boiler maintained

Of course, keeping your boiler in tip-top condition is the best way to make sure you have energy efficient heating for your home when you need it. Be sure to contact us to get your annual heating service booked in.

Why not consider one of our heating service plans? Our service plans will help you maintain your heating system and spread the cost of your annual service and any repairs.

We offer three levels of cover to suit your needs:

Basic Plan – ideal if your boiler is still under warranty

Standard Plan – covers for your annual service and labour costs

Advanced Plan – includes your annual service, labour and parts.

We can also assist you in specific add-ons for your household electrics and gas fires, as well as landlord options.

See our Service Plans page to find out more.

At Stevenson Heating, we are Gas Safe Registered heating installers. Contact us on info@stevensonheating.co.uk or request a callback to find out more or get a quote for improving your heating in your home.

Carbon Monoxide Awareness Week 2021

By JR | Blog

This week (22-28 November 2021) is Carbon Monoxide Awareness Week, an annual campaign run by United Against CO to raise awareness of the dangers of carbon monoxide.

Carbon monoxide poisoning can cause harmful health conditions and even kill – it’s often known as the silent killer!

 

Carbon monoxide poisoning symptoms

Do you know how to recognise the signs of carbon monoxide poisoning?

Dizziness, tiredness or confusion
Stomach pain, nausea or sickness
Difficulty breathing
Headaches
Collapsing or unconsciousness

Of course, these can also be symptoms of other illnesses, so make sure you get them checked out. If other household members experience the same or your symptoms ease outside, it could be because of carbon monoxide.

 

Use COMA to help you remember!

This year’s United Against CO carbon monoxide awareness campaign introduces four questions you can ask. So, use them to help decide whether symptoms you’re experiencing are from carbon monoxide poisoning:

Co-habitees – is anyone else in your home experiencing symptoms (including pets)?

Outdoors – do your symptoms improve when you’re outside?

Maintenance – are your cooking and heating appliances regularly maintained?

Alarm – do you have a carbon monoxide alarm?

Remember them using the acronym COMA!

This short video from the week’s launch gives you some useful advice:

And why not take this short quiz from the All Party Parliamentary Carbon Monoxide Group (APPCOG) to test your carbon monoxide awareness!

 

Prevention is best

Of course, the easiest way to ensure you don’t have a problem is to prevent it happening! Firstly, make sure you have an annual boiler and gas appliance service. And secondly, get a carbon monoxide alarm to protect your household.

If you have a gas fire as well, we can service both at the same time for you. And, this will save you money! We can also supply and fit audible carbon monoxide alarms (that make a noise if they detect a leak). They’re not expensive and last 10 years, so it makes sense to have one.

Get in touch or request a call back to book your boiler and gas appliance service or to buy a carbon monoxide alarm.

Gas Safety Week 2021

By JR | Blog

Gas Safety Week: Community Safety

It’s Gas Safety Week 2021 this week (13-19 September), which we are once again supporting.

Spreading awareness of gas safety

Gas Safety Week 2021 raises awareness of gas safety and why it’s important to take care of your gas appliances. Now in it’s 11th year, the week is organised by the Gas Safe Register. This is the official list of gas engineers legally allowed to work on gas.  

Unsurprisingly, poorly maintained or badly fitted gas appliances are dangerous. They can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. As you may know, CO is a highly poisonous gas that can kill quickly and without warning. You cannot see it, taste it or smell it.  

This year’s Gas Safety Week addresses a whole range of gas safety issues: from how to stay gas safe, to using a qualified, registered engineer and much more. It’s main aim is to ensure the community doesn’t suffer from the effects of illegal gas work through lack of awareness.

 

Our gas safety week tips to keep you and your family safe

Check your gas appliances annually. Use a Gas Safe engineer to check and service your gas appliances once a year. If you rent, make sure your landlord arranges this.

Ensure  your engineer is on the Gas Safe Register. All our engineers at Stevenson Heating are on the Gas Safe Register.

Look out for your friends and relatives – especially if they can’t arrange their own gas safety check or may be unaware of what they need to do. Help your loved ones to have their appliances checked and serviced regularly.

Check for warning signs that could indicate your appliances are not working correctly. Signs may include: lazy yellow / orange flames instead of crisp blue ones; black marks on or around your appliance; a pilot light that keeps going out; and too much condensation in the room.

Know the six main symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness.

Install an audible carbon monoxide alarm and make sure your friends and relatives have one too. They need to have the EN50291 mark and display the British Standards’ Kitemark.

 

Service Care Plans

To keep your gas heating system in tip top condition, including an annual service, why not sign up to one of our Service Care Plans? They help you spread the cost and keep things working properly.

Finally, we’ll be sharing some tips and advice on how to stay gas safe on our social media throughout Gas Safety Week. So, please be sure to follow us to get the updates:

Facebook – Stevenson Heating Ltd

Twitter – @StevensonHtg

Instagram – @Stevensonheating

And, for gas safety advice or to book an engineer to check your gas appliances, call us on 020 8462 8822, email us on info@stevensonheating.co.uk or request a call back.

Summer Price Freeze: Buy Now to Save Later

By JR | Blog

Benefit now from our Price Freeze

We’re freezing our current prices until the end of August!

This gives you a great opportunity to get some work done around your home over the summer months.

Why are prices increasing?

Prices are going up everywhere you look right now – partly due to Covid and partly due to Brexit. There is, of course, a knock-on effect on supply chains. This includes for many of our suppliers in the heating, plumbing and electrical industries.

But the good news is, we’re not passing on these increases to you right now. We want to give you chance to get some work done around your home before we have to put our prices up.

 

What’s included in the price freeze?

Have you thought about getting your boiler serviced while you’re not using it over the summer? Or how about upgrading your radiators, taps or shower fittings? The summer months are the best time to get some of these things done.

 

Our summer price freeze includes:

Boiler service – did you know that summer is the best time for your annual service when you’re not relying on your heating?

New radiators – upgrading to more efficient radiators can save you energy and money on your heating bills.

New taps & fittings – replace old, tired or leaking taps, shower or bath fittings to give them a new lease of life.

Boiling water taps – would you like instant access to hot water without boiling a kettle?

Water softeners – reduce the effects of ‘hard water’ limescale in your home with a Limetron fitted to your mains or a water softener under the sink.

Home security – have you considered a video doorbell and security cameras at home? We can install them for you, so you can keep an eye on your property, your pets and your loved ones at the touch of a button.

Eco Deal to save on energy efficient products

By JR | Blog

Save Money With Our Eco Deal This Spring

We’ve just launched our Eco Deal spring offer to help you save money while becoming more energy efficient with your heating system.

Do you feel like you’re wasting money on your heating because it’s not efficient? And are your bills bigger than you’d like them to be, especially during the winter months when you need your heating most? Well, switching to newer, energy efficient models can actually save you money.

And this doesn’t just have to be for your boiler. Sometimes simply switching to Smart Controls, adding new thermostatic radiator valves to your radiators, or having a system power flush can improve your heating’s efficiency.

That’s why we’ve launched our Eco Deal for this spring, which gives you 10% off upgrades to a number of energy efficient products.

 

Eligible energy efficient products

Products included in our 10% offer are:

✅ A-rated high efficiency boilers
✅ New radiators
✅ SMART heating controls
✅ New thermostatic radiator valves
✅ New ‘modulated’ heating pumps
✅ A system power flush

So, don’t miss out! Take up our offer by contacting us before 31st March 2021 to book in your upgrade. Quote ECODEAL2021 when you contact us.

Call us on 020 8462 8822, request a callback or email us now to start benefitting.

Management Changes at Head Office

By JR | Blog

New Addition to the Management Team

We’re excited to tell you about the latest management changes here at Stevenson Heating’s Head Quarters. The changes will make us an even stronger team to serve you.

Additionally, they coincide with the third anniversary of our move from Hayes to our office and shop in West Wickham!

The main change is that George Tolley joins us on the Management Team, as Director of Operations. George (who is pictured above left, with Neil Stevenson, right) has been with us for 12 years.

Firstly, he joined us as an installations engineer. Then he became a technical surveyor and then finally Installations Manager, before taking on his new role.

 

Responsibility for Operations

George now has overall responsibility for our operations, from first contact to delivery. Also, he ensures that our engineers have suitable qualifications. He supports them in their professional development and enables them to carry out their work.

“I’m delighted to have this opportunity to step up,” says George. “Stevenson Heating have allowed me to progress in my career. And now I’m able to support our engineers in theirs. I look forward to helping Stevenson’s develop and expand their operations.”

 

The Management Team now consists of:

 Neil Stevenson – Director of Services
 George Tolley – Director of Operations
 Gary Chaney – Purchasing Manager
 Andy Oliver – Head of Finance
 Paul Stevenson – Head of IT

Plus, of course, we have the office team taking your calls and booking in your servicing and appointments, as well as our experienced team of engineers.

Neil Stevenson, who has been involved with the business since the death of his father Peter and who is now a co-director with George, says “We’re pleased to have George join us on the Management Team and take over responsibility for our operations. We look forward to his input and helping us develop the business.”

To speak to any of the Management Team or book an engineer appointment, please call us on 020 8462 8822, request a callback or email us.

Service Care Plans to Spread the Cost

By JR | Blog

Save Money With Our Service Care Plans

Did you know that we offer a suite of Service Care Plans? They are designed to help you spread the cost of your annual heating service and repairs.

We recognise that it can be expensive to maintain your heating system, especially if your boiler is a few years old:

🔷 Your boiler could break down unexpectedly
🔷 Parts might break
🔷 A radiator may not heat up
🔷 The controls might stop working

Of course, a breakdown is particularly inconvenient in the colder autumn and winter weather too, when you rely on your heating!

So, our service plans will help you maintain your heating system and spread the cost of your annual service and any repairs.

Three levels of cover to suit your needs

We have three levels of cover, starting from just £9 per month:

🔷 Basic Plan – ideal if your boiler is still under warranty
🔷 Standard Plan – covers for your annual service and labour costs
🔷 Advanced Plan – includes your annual service, labour and parts.

Plus, there are add-ons for your household electrics and gas fires, as well as landlord options, if you wish.

To find out more, download our brochure. Or to sign up, call us on 020 8462 8822, request a callback or email us now.

Gas Safety Week 2020

By JR | Blog

Gas Safety Week: Fighting for a Gas Safe Nation

It’s Gas Safety Week 2020 this week (14-20 September), which we are once again supporting.

 

Helping the public stay gas safe

Gas Safety Week raises awareness of gas safety and why it’s important to take care of your gas appliances. It’s organised by the Gas Safe Register, which is the official list of gas engineers legally allowed to work on gas.  

Did you know, badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning? CO is a highly poisonous gas that can kill quickly and without warning. You cannot see it, taste it or smell it.  

 

Gas safety week tips to keep you and your family safe

✔️ Check your gas appliances every year. Be sure a Gas Safe engineer checks and services your gas appliances once a year. Tenants – make sure your landlord arranges this.

✔️ Look out for friends and relatives – especially if they can’t arrange their own gas safety check or may be unaware of what they need to do. Help your loved ones to have their appliances checked and serviced regularly.

✔️ Check your engineer is Gas Safe registered. All our engineers at Stevenson Heating are on the Gas Safe Register.

✔️ Check your engineer is qualified for the type of gas work you need doing – e.g. natural gas, domestic boiler, gas fire. You can find this information on the back of their Gas Safe ID card and on the Gas Safe Register website.

✔️ Check for warning signs that could indicate your (or others’) appliances are not working correctly. Signs may include: lazy yellow / orange flames instead of crisp blue ones; black marks on or around the appliance; a pilot light that keeps going out; and too much condensation in the room.

✔️ Know the six main symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness.

✔️ Install an audible carbon monoxide alarm and make sure your friends and relatives have one too. They need to have the EN50291 mark and display the British Standards’ Kitemark.

We’ll be sharing some tips and advice on how to stay safe on our social media throughout the week. Please follow us to get the updates:

Facebook – Stevenson Heating Ltd

Twitter – @StevensonHtg

Instagram – @Stevensonheating

For gas safety advice or to book an engineer to check your gas appliances, call us on 020 8462 8822, email us on info@stevensonheating.co.uk or request a call back.

Summer offers: upgrade your heating and save

By JR | Blog

Save on new radiators and boilers with our summer offers

We’re delighted to bring you not one but two summer offers for improving your heating! Summer is the ideal time to upgrade your heating system, as you’re not relying on it for warmth.

So if you’ve been thinking about having a new boiler and/or radiators, why not take advantage of our these big savings, which include:

✔️ £500 off a new boiler installation
✔️ 30% off new radiators

The offers are valid either together or separately and a quote must be accepted by 30 September 2020. Other terms and conditions apply, so please contact us for details.

We’ll have more offers coming soon too. Watch this space!

 

Why should I upgrade now?

Most people wait until something goes wrong with their boiler or radiators before choosing to upgrade. We understand that it can be costly but have you thought about how much money you might be wasting with inefficient boilers or radiators?

Most boilers over 10 years old waste a lot of valuable energy. The modern condensing boilers that we install improve efficiency to over 90%, which will save you lots of money each year on your heating bills.

The same can be said of old radiators if they’re not working properly. Over time, they will become less efficient, as sludge builds up. So they won’t heat your rooms properly. We recommend having a regular power flush to help prevent this. New radiators will also be more efficient and save you money in the long-run.

Call us on 020 8462 8822, request a callback or email us for a quote using ref: SUMMER2020 to take advantage of our summer offers.

Normal service returns after lockdown

By JR | Blog

Heating, plumbing and electrical services resume – with social distancing measures

As lockdown measures are easing, we are delighted to provide our normal heating, plumbing and electrical services again. But rest assured, we have social distancing measures in place. These are to protect you, whether we are visiting you or you are coming to our shop.

 

Boiler and heating servicing

If your annual heating service was due during March, April or May, we will be in contact to reschedule it for you, if we haven’t already done so. If your service is due soon, we’ll also be in touch – or feel free to contact us.

However, if you are shielding or have coronavirus symptoms, we can re-schedule to a more convenient time for you.

It’s important to have your annual boiler service to ensure your warranty stays valid. But don’t worry, the boiler manufacturers we work with are allowing 3-6 months’ leeway, so we can carry out your service and maintain your warranty.

 

What to expect when our engineers visit
 

Now that we can provide our normal services again, here’s what to expect when our engineers visit you to carry out a heating service or other work in your home:

✅ Our engineers will wear face masks
✅ They will maintain social distancing with you as far as possible
✅ They’ll frequently wash their hands or use hand gel
✅ They will also wipe down any surfaces they touch
✅ We are monitoring their health daily

In return, we will ask you to:

✅ Go into a different room while work is carried out, if possible
✅ Let our engineers know if you feel unwell while they are with you

Thank you for your patience and understanding. These measures are to protect you and our staff while we carry out work for you.

 

Spares and repairs shop open

Our shop in Glebe Way, West Wickham (just off the high street) has remained open for emergency spares during the lockdown. We are now open fully for all types of spares for your DIY plumbing needs. To maintain safety, we are allowing one person in the shop at a time and will ask you to wait at a safe social distance outside, if there is a queue.

Do give us a call on 020 8462 8822 or request a callback if you’ve any questions about our services and the safety measures we’ve put in place.

Gas Safety Week 2019

By JR | Blog

Next week is Gas Safety Week (16th-22nd September), which aims to raise awareness of poorly maintained gas appliances and the dangers of carbon monoxide (CO) poisoning.

We’ll be sharing some tips and advice on how to stay safe on our social media throughout the week. Please follow us to get the updates:

Facebook – Stevenson Heating Ltd

Twitter – @StevensonHtg

Instagram – @Stevensonheating

 

Special Gas Safety Week offer on carbon monoxide alarms

We’ve also got a special offer on Sleep Safe carbon monoxide alarms during Gas Safety Week.

Get an alarm from us for just £14.99 inc VAT until 22nd September*. Pop into our shop or contact us.

 

Why do I need a carbon monoxide alarm?

Carbon monoxide is colourless, odourless yet deadly – it’s known as the silent killer.

We recommend you have an audible carbon monoxide alarm in each room with a gas appliance. Make sure it’s one that will wake you up if you’re asleep, like the Sleep Safe alarm.

They’re easy to fit – simply follow the manufacturer’s instructions. But if you’d like us to fit it for you*, contact us to arrange an appointment on 020 8462 8822 or email info@stevensonheating.co.uk.

*Usual price is £21.97. Offer valid during Gas Safety Week 16-22 Sept 2019. Price is for the alarm only. If you would like us to fit it, there is an additional fee.