18

December

Christmas Opening Times 2017 -2018

By PaulS | Blog

We know that things can sometimes go wrong when you least expect or need it, so over this Holiday period we will be open and available (that includes the telephones) on the following days:

Just a couple of things to note –

  1. Although we are open, quite a lot of staff are taking holidays so we will be working with reduced numbers.
  2. All days except the Public Holidays will have the normal emergency engineer out of normal working hours cover.
  3. Days marked with an asterisk (*) may have slightly earlier closing times than normal.
 
Day / Date Shop Service Installation Puffin
Thursday 21st December Open Open Open Open
Friday 22nd December Open * Open * Open * Open *
Saturday 23rd December Open AM Closed Closed Closed
Sunday 24th December Closed Closed Closed Closed
Monday 25th December Public Holiday Public Holiday Public Holiday Public Holiday
Tuesday 26th December Public Holiday Public Holiday Public Holiday Public Holiday
Wednesday 27th December Open * Open * Open * Open *
Thursday 28th December Open * Open * Open * Open *
Friday 29th December Open * Open * Open * Open *
Saturday 30th December Open AM Closed Closed Closed
Sunday 31st December Closed Closed Closed Closed
Monday 1st January Public Holiday Public Holiday Public Holiday Public Holiday
Tuesday 2nd January Open Open Open Open

 

* Opening & closing times may vary.

18

December

How to thaw a frozen condense pipe.

By PaulS | Blog

Although the winters for the past few years have not been especially severe, there is always a chance of a few freezing days.

If the temperature remains at or below freezing point, some boilers installations may suffer from a frozen condense pipe.

If your boiler has stopped working and the following conditions apply –

 

  • The outside temperature is below freezing and has been for 24 hours or more.
  • The condense pipe from your boiler (white plastic pipe that connects the boiler to a drain or soak-away) is outside.
  • The condense pipe which is outside is 22mm (can happen with bigger pipes in very cold weather).
  • The boiler tries to start but quickly stops or locks-out.

There is an easy short-term solution in the video below:

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Please remember –

  • Boilers older than 15 years probably will not have a condense drain pipe.
  • Most modern installation (especially in the last few years) will either NOT have an external condense pipe OR increase the external pipe size to 1″” or more.

27

June

Latest News event go here

By Paul Stevenson | Blog

An electric boiler can replace any other small to medium size boiler in the home, and are known to be light, small and compact, often completely silent and, of course, boasting the main benefit of a low running cost due to the price of electricity in comparison to oil or gas. Since they only heat up a certain amount of hot water at a time, an electric boiler might not be suitable for larger households with higher levels of hot water usage, but are ideal for small properties.

27

June

Immersion tank replacements & repairs

By Paul Stevenson | Blog

An electric boiler can replace any other small to medium size boiler in the home, and are known to be light, small and compact, often completely silent and, of course, boasting the main benefit of a low running cost due to the price of electricity in comparison to oil or gas. Since they only heat up a certain amount of hot water at a time, an electric boiler might not be suitable for larger households with higher levels of hot water usage, but are ideal for small properties.

27

June

Heated towel rail fitting

By Paul Stevenson | Blog

An electric boiler can replace any other small to medium size boiler in the home, and are known to be light, small and compact, often completely silent and, of course, boasting the main benefit of a low running cost due to the price of electricity in comparison to oil or gas. Since they only heat up a certain amount of hot water at a time, an electric boiler might not be suitable for larger households with higher levels of hot water usage, but are ideal for small properties.

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Accreditations

To ensure our customers receive a high standard of workmanship and professionalism, our company is accredited and monitored by several trade and industry bodies.

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