22
November
Gas Service Engineer job
By PaulS | Blog
We’re hiring a gas service engineer
Are you looking for your next challenge?
Join the Stevenson Heating team as a domestic gas service engineer.
The gas service engineer role involves visiting customers across south east London and parts of Kent for pre-arranged appointments to service and repair their heating systems. You will carry out diagnostics and annual servicing checks, as well as deal with boiler breakdowns and emergency repairs.
Domestic Gas Service Engineer
£35,000.00-£39,500.00 per year (depending on experience. Overtime available)
Full-time | Permanent
Required: ASAP
West Wickham BR4 0RL
Your key tasks and responsibilities will be:
✔ Receiving daily appointments via a handheld device.
✔ Visiting customers with pre-arranged appointments, where you will carry out a variety of gas engineer work. This will mainly be diagnostics and annual servicing, along with breakdowns and emergency repairs.
✔ You must be capable of delivering excellent customer service and top quality solutions.
✔ You will need to be confident in your diagnostics skills.
Knowledge, skills and experience required for this role:
✔ Domestic ACS, Gas Safe certificate or equivalent is essential for the role
✔ Previous experience within a similarly diverse role is desirable
✔ A full, and preferably clean, driving licence is required.
Our customers are vitally important to us, as are you. Your own interpersonal skills, professionalism and knowledge will already be clearly visible. We want to ensure our customers receive the best service possible that we are known for, while ensuring both you and they are safe.
Who is Stevenson Heating?
Since 1928, Stevenson Heating Ltd has provided more than 50,000 customers with efficient, quality gas heating installations. Our attention to detail and commitment to achieving the highest standards of work make us one of leading installers in the country. A significant proportion of our work is repeat business from satisfied clients.
What we can offer you:
We offer a great starting salary, alongside a bonus package, a company vehicle and 20 days holiday a year, not including UK bank holidays. You will also be provided with a handheld device, phone and work wear.
Sound like you?
If you think you fit the bill to be a gas service engineer with us, please send an up-to-date CV to info@stevensonheating.co.uk.
3
August
Meet the team: Jay Reeve
By JR | Blog
Each month, we’re interviewing a different member of our team. This month we spoke to Gas Engineer Jay Reeve.
How long have you worked for Stevenson’s, Jay?
I’ve been with Stevenson Heating for over 10 years, working as a gas engineer.
What’s involved in your role?
Generally, as a gas engineer, I carry out gas boiler installations, servicing and repairs for our domestic heating customers.
I’ve also been involved with commercial work, as well as electrical and warm air heating jobs. Like all of our gas installers, I’m Gas Safe registered.
What did you do before working at Stevenson’s?
I worked in an office initially, doing admin work. I soon realised that it wasn’t really for me and I wanted to do something more hands-on.
My dad used to work for Stevenson’s – he was with you for over 30 years! So, it was him who gave me the idea of becoming a gas engineer and introduced me to the team here.
What do you like about your role?
I like working with my hands and doing a practical, hands-on job that makes a difference to people’s lives. We’ve got some lovely customers and it’s always good to meet them and help them out.
What do you like about working for Stevenson Heating?
The variety – no two days are the same! And I like interacting with our lovely customers.
Do you have a favourite film?
I like the film Grease! I’d never seen it until a few years ago when my wife introduced me to it – and now I’ve seen it a lot!
And finally, do you prefer tea or coffee?
Neither actually! I tend to stick to water, especially when I’m out in the van.
Did you enjoy reading about Jay Reeve? If you’d like to read more about our other staff, click here.
18
June
Changes to Part L of the Building Regulations
By JR | Blog
Part L changes – what they mean
Since 15 June this year, changes to Part L of the Building Regulations mean we now have to carry out extra checks when installing, repairing or servicing your heating system.
Here’s an outline of the changes and what they mean for you, so you know why we’ll be talking to you more about filters, power flushes and water treatments.
Image courtesy of PHAM News
What are the main Part L changes that affect heating?
Essentially, the changes are all about conserving fuel and power. And they’re aimed at keeping your central heating system working to optimum efficiency.
As your heating installer, we have already been doing most of what Part L needs us to do. But here are the main changes to look out for.
Cleaning your heating system
When installing a new boiler, including swapping your boiler for a new one, we must clean out your heating system. This usually means a power flush. At Stevenson’s, we already do this with every installation.
Adding in-line filters to your system
Part L now requires that we install a permanent in-line filter in your heating system. Again, we already fit these with every installation. And we strongly recommend one in all other cases.
Servicing in-line filters
So, now you’ll have permanent in-line filters as part of your heating system, naturally they’ll need servicing to keep them in tip-top condition. Again, we always service the filters, as part of your annual boiler service.
Protecting low temperature systems against corrosion
Another requirment of Part L is protecting your system against corrosion, scale and microbial fouling in low temperature systems.
We can protect your system with a number of different water treatment solutions and scale reducers. We can advise what suits your system best and will install the appropriate one for you.
Checking inhibitor levels each year
An inhibitor is a chemical solution that helps to stop rust and internal corrosion in your heating system. Rust and corrision affect how efficiently your heating works, so we want to prevent it!
As well as checking inhibitor levels annually, Part L now requires new inhibitor or laboratory analysis of the water every five years. We now include this as a compulsory part of your boiler service each year.
So, you can see there are a number of new requirements under Part L – but we have been doing most of them for some time. Essentially, the changes are to help your heating system work more efficiently and safely, so that’s always a good thing.
If you’ve any questions about Part L changes or what this means for you, drop us a line at info@stevensonheating.co.uk or request a callback.
20
May
Meet the team: Jay Holt
By JR | Blog
Each month, we’re interviewing a different member of our team. This month we spoke to our Senior Gas Fitter and Installer, Jay Holt.
How long have you worked for Stevenson’s, Jay?
I first started with Stevenson’s over 30 years ago. I started out here after college and did my gas installer apprenticeship. Then I left to do something different, during which time I was tinting car windows.
By chance, Stevenson’s founder Peter came in one day to have his car tinted and we got talking. So, I decided to come back and have been here ever since!
What’s involved in your role?
Each day is different because every heating installation is different. That’s what I like about my job; it’s very varied. It’s challenging but mostly in a good way! I get to problem-solve every day; it’s part and parcel of the job.
You’re usually working on installations that someone else has fitted, often some time ago. Each property and where they have their boiler and pipework is different. So there can be problems that crop up or things to work out, such as the best place to site a boiler or how to deal with some tricky pipework. I really enjoy working things like that out.
What training have you had?
Aside from my stint as a car window tinter, I’ve always been a gas installer. I finished my O-levels at college and then did a gas apprenticeship while I was at Stevenson’s to qualify as a gas fitter.
Back in the day it was CORGI but now, of course, it’s Gas Safe. I keep up-to-date with the latest regulations and go back to college every five years or so, when legislative changes mean we need to update our qualifications too.
Tell us something we don’t know about you
I really like keeping fish. I’d love some saltwater fish, but they require a lot of work and the water has to be changed frequently. So, I have tropical fish instead, as they’re easier to look after. In fact my son and I have just bought a big fish tank to go in the living room!
Do you have a favourite film?
I’m a James Bond fan, especially of Daniel Craig’s films. I’ve been lucky enough to see the new Bond film, No Time to Die, recently and would highly recommend it, if you haven’t seen it already.
And finally, do you prefer tea or coffee?
For me, it’s always coffee. I prefer it strong and black and usually have several cups a day!
Did you enjoy reading about Jay Holt? If you’d like to read more about our other staff, click here.
28
April
Boilers of the Future
By JR | Blog
With energy prices skyrocketing and energy efficiency a hot topic, you may wonder what this will mean for your gas central heating system.
Don’t worry, we’ve done the hard work for you. Here’s a short guide on what the boilers of the future might look like.
Firstly, gas boilers are not being banned!
You might have heard that gas boilers are being banned from 2025. But we’re pleased to say that this is not the case. You won’t be able to install a gas boiler in a new build property from 2025. But that does not apply to existing homes or boilers.
The ruling also only applies to homes built from 2025 onwards. So, even if you live in a newly built home now, it won’t apply to you. And, if you live in an older property, there’s no need to get rid of your existing boiler until it needs replacing.
However, if it’s older than 10 years, your boiler is likely to be less energy efficient anyway. In that case, it would be worth considering a replacement to a more energy efficient model.
Government drive to reduce carbon emissions
The main reason that gas boilers won’t be installed in new homes is because of the government’s targets on reducing carbon emissions. Their Future Homes and Buildings Standard wants all new homes built from 2025 to produce 75-80% fewer carbon emissions than they currently do.
Achieving this target is unlikely with natural gas boilers. So, the government is telling home builders and developers that new build properties will need to have alternative fuel sources to natural gas.
Boilers of the future: alternatives to gas central heating
There are lots of renewable heating technologies already available and more are being developed. These include heat pumps, hybrid systems, electric systems and hydrogen boilers. New builds after 2025 will have to use one of these alternative sources.
The most likely replacement for natural gas boilers is hydrogen boilers. This is because, unlike natural gas, which is a fossil fuel and finite resource, hydrogen fuel is manufactured. It also doesn’t give off carbon dioxide – its only by-product is water, making it a more environmentally friendly option.
Will I need to switch to an alternative fuel source eventually?
While nothing is currently set in stone, it’s likely that all homes will eventually need to replace their natural gas heating. But this is 20-30 years away, by which time the technology will be in place. Your existing boiler will have been replaced probably a couple of times over by then!
What’s likely to happen is that a blend of hydrogen and natural gas will be introduced. In fact, this is already being tested in some parts of the UK. The initial ‘blend’ is likely to be 20% hydrogen and 80% natural gas, with the amount of hydrogen increasing over time.
100% hydrogen boilers will likely be on the market by around 2030, with a full switch probable around 2050. So, as you can see, it’s not overnight!
Given the average life of a gas boiler today is 10-15 years, your current boiler will have been replaced by at least one hydrogen ready boiler by the time natural gas is switched off.
Is an electric boiler a good alternative?
While an electric boiler is an option, it’s not one we recommend right now. The technology is still in its infancy and electric boilers are more expensive to run – up to 4 times more costly!
You can’t just replace a gas boiler like-for-like with an electric boiler either. Much more work is needed, which would make the installation costs higher as well. This may change in future, of course, but right now we don’t advise considering an electric boiler.
How can I become more energy efficient with my heating now?
If you are trying to be greener with your heating, the easiest thing to do is look at your energy usage and minimise it where you can.
You could also have a smart heating control installed, which you operate from your smartphone, and which helps you to minimise energy usage.
If your boiler is an older model, consider replacing it with a new A-rated condensing boiler. These maximise efficiency, which help you reduce your heating bills and your carbon footprint.
You can also read our energy saving tips to help you with your energy efficiency.
We have created a downloadable leaflet with all this information in. Download your copy here and share it with family and friends. Or ask us for a printed copy.
If you would like more information on future boiler technology, to upgrade your existing boiler to an energy efficient A-rated one, or to have a smart control installed for your heating, contact us on 020 8462 8822, request a callback or email info@stevensonheating.co.uk.
28
April
Energy saving tips
By JR | Blog
With energy prices now at an all-time high, you may well be wondering how you can save energy and cut your bills at home.
Our energy saving tips will help you use your heating, plumbing and electrics more efficiently, which should help to keep your bills down.
Energy saving tips for your heating
1. Turn the thermostat down a degree or two – turning your room thermostat down a degree or two will help you save energy while also keeping your home at a steady temperature. You probably won’t notice the difference and it could save you around £80 a year.
2. Only have your heating on when you need it – if you’re out during the day or the evening, don’t be tempted to keep your heating on low, as this isn’t actually very efficient. It’s better to turn the heating on only when you need it.
3. Only heat the rooms you’re using – if you’re not using your spare bedroom or other rooms for any period, turn the radiator valves down, so you’re not wasting energy by heating the rooms you’re not in.
4. Use a timer or smart control – if you have a heating timer or a smart control, you can set your heating to come on just before you get home, so it’s warm by the time you’re there.
5. Don’t block radiators or vents – while it might be tempting to put your sofa in front of the radiator, it won’t help to keep the rest of the room warm. Keep your radiators or heating vents clear to allow the heat to radiate around the room.
6. Don’t dry your wet laundry on the radiator – that will simply dry the clothes and create steam, which can cause other problems like damp or mould. If you can’t dry laundry outside, a heated airer is more efficient and inexpensive. A tumble dryer uses a lot of energy, so use it sparingly when you want to save money.
7. Keep your internal doors closed – this is an easy way to ensure the heat stays in the room you’re in. Close doors in rooms you don’t want to heat. This stops cooler air mixing and cooling the overall temperature down.
8. Close your windows – don’t let heat escape through an open window! While you might want to ventilate a room, try to do that at a different time of day. When you’re not using the room or needing it to be warm is ideal.
9. Draw curtains and blinds – curtains and blinds are especially helpful for keeping the heat in (or out in the summer!). Draw them as soon as light starts to fade, to keep the room warm and prevent drafts.
10. Bleed your radiators – your boiler will need to work harder if trapped air or sludge gets in the radiators. This makes your energy bills more expensive as well as not heating your room! Regular radiator bleeding helps to keep your heating system clear. It prevents damage as well as reducing your energy bills.
11. Turn down the temperature on your boiler – did you know you can turn down the temperature your hot water is heated to? Turning your hot water down a degree or two will help cut your fuel bills. And you won’t really notice the difference in your bath or shower. Simply adjust your boiler controls to alter the temperature. The water temperature will normally be set at 65 degrees, but you can turn it down to 60 degrees.
12. Add thermostats to every radiator – with a thermostatic radiator valve on each radiator, you can personalise the temperature in every room. Keep the thermostats turned up in rooms you use more frequently but turn them down in rooms you don’t.
13. Get a smart control – these help you monitor your energy usage and mean you can control your heating from your phone. Ideal if you don’t come home at the same time every day or are out at different times. Over time, they can also detect patterns in your usage. They will advise on ways you can cut down or adapt your energy usage.
14. Keep your boiler maintained – of course, keeping your boiler in tip-top condition is the best way to make sure you have energy efficient heating for your home when you need it. Be sure to contact us to get your annual heating service booked in.
Energy saving tips for your electricity
1. Switch off appliances you’re not using – it can be easy to leave some appliances such as cooking appliances, televisions and games consoles on when you aren’t using them. This applies to laptops and computers too. Turn them all off at the wall to save energy.
2. Don’t leave things on standby – you might think your TV is turned off, but if the switch on the wall is still turned on, your set is on standby and still using some electricity!
3. Don’t leave USB cables plugged in – do you have USB sockets directly in your wall? If so, don’t leave the cables plugged in as this uses electricity. If you charge devices via a USB attached to a plug, make sure you turn that off when not using it.
4. Switch off lights when you’re not using them – leaving them on for the next person or because you will go back in the room later is probably costing more than you think. Remember to switch them off when you leave the room. Replace your bulbs with LED bulbs too, as these are more energy efficient.
5. Reduce washing machine usage – if you can do one less wash a week, ensure your machine is full with each load. Use an eco-setting if you have one. And turn the temperature down to 30 degrees (most detergents cope with this, except for heavily stained items). BUT do occasionally do a hot wash to get rid of bacteria and prevent odours from building up.
6. Dry clothes outside or on an airer – drying your clothes outside when the sun is out means you won’t have to pay to dry them. Likewise a heated airer will provide you with a more efficient way of drying them in the colder months. It may be tempting to put clothes on or in front of your radiators to dry. But blocking the radiator will result in the rest of the room being cold (see above).
7. Only boil as much water as you need – we have all filled the kettle or saucepan up with more water than we need just to make sure we have enough. But boiling too much means you’ll use more electricity as well as waste water.
8. Use the microwave for heating / reheating food – it’s more energy efficient than the oven. A slow cooker is also a very energy efficient cooking appliance.
Energy saving tips for your water
1. Don’t leave the taps running – when cleaning your teeth or washing up, remember to turn the taps off when you aren’t using the water. The same can be said for the shower or bath taps as well.
2. Only use your dishwasher when it’s full – by only using your dishwasher when it’s full, you will cut down on the number of cycles it does a week, helping you to save water.
3. Use eco-mode on your appliances – if your dishwasher or washing machine have eco-mode settings, use these to help save on water and energy.
4. Shower rather than bath – showering uses less water than having a bath. Keep your showers shorter to minimise energy usage. If you have a high-pressure shower or use a shower pump, try turning the pressure down to save water too.
5. Fix dripping taps and leaks – not only is a dripping tap frustrating, it also wastes a lot of water. The same can be said for a leak. It can cause damage to your home over time as well as costing you more in bills.
And finally…
Why not consider one of our heating service plans? Our service plans will help you maintain your heating system in good order. They’ll also help spread the cost of your annual service and any repairs.
We offer three levels of cover to suit your needs:
Basic Plan – ideal if your boiler is still under warranty
Standard Plan – covers for your annual service and labour costs
Advanced Plan – includes your annual service, labour and parts.
We can also assist you in specific add-ons for your household electrics and gas fires, as well as landlord options. See our Service Plans page to find out more.
Do you have any of your own energy saving tips that you’d like to share with us?
Contact us on info@stevensonheating.co.uk or request a callback to find out more or get a quote for improving the energy efficiency of your heating in your home.
28
March
Meet the team: Liam Titchener
By JR | Blog
Each month, we’re interviewing a different member of our team. This month we spoke to Installations Engineer Liam Titchener, who has recently become Gas Safe registered.
We’re thrilled to announce that Liam has recently completed his training and is now Gas Safe registered.
Liam is pictured centre above with his Gas Safe registration certificate (with George Tolley, left and Neil Stevenson, right). He’s been working with us for a while, studying for his apprenticeship and then his Gas Safe qualifications.
How long have you worked for Stevenson’s, Liam?
I have worked at Stevenson’s for just over three years as a heating engineer. Before that, I worked in the office for a year around eight years ago, booking in surveys and jobs.
What relevant training and qualifications have you done?
I studied for an apprenticeship through Bromley College (part of London South East Colleges). Through my apprenticeship I gained an NVQ Level 2 in Plumbing and Heating.
I’ve also recently studied at Carshalton College for my Gas Safe qualification, which means I’m now Gas Safe registered. Overall, my training to become qualified and registered took me around three and a half years.
What’s involved in your role?
As Installations Engineer, I mainly carry out boiler installations, but I also do a bit of servicing, service jobs and plumbing jobs.
What did you do before working at Stevenson’s?
When I left school, I studied Sports Development and Training at college. I became an FA Level 2 Football Coach, coaching in primary schools around the local area. A few times, I was also a body double on some football adverts, which was an interesting and exciting experience!
What would you like to achieve in your current role?
I will continue to uphold the installations department’s aim, which is to carry out boiler installations professionally and cater to customers’ needs. This gives you a rewarding feeling once the job is complete.
What are your future career ambitions?
I would like to gain more knowledge and experience and progress up within Stevenson Heating.
What do you like about working for Stevenson Heating?
The supportive and friendly working environment!
Do you have any hobbies or interests?
I am a season ticket holder at Chelsea and have followed them both home and away for as long as I can remember!
Do you prefer tea or coffee?
Coffee in the morning, and then tea during the day.
Did you enjoy reading about Liam Titchener? If you’d like to read more about our other staff, click here.
19
January
Save Energy Save Money with our Boiler Offer
By JR | Blog
Upgrade your boiler with our Save Energy Save Money offer
Save energy and save money this winter when you upgrade to an energy efficient boiler with us.
We’re delighted to tell you about our Winter 2022 boiler offer! Save money and save energy on your heating.
We’ll give you £300 off the cost of a new eco-friendly A-rated boiler, along with a free SMART heating control, worth £200. Simply book your installation with us by the end of March to qualify (see below for more info).
Why upgrade?
Is your boiler getting old? Is it not working efficiently? Or maybe it’s costing you lots to maintain and repair.
If any of these things are true for you, it’s definitely time for an upgrade! In any case, boilers over ten years old waste a lot of valuable energy.
New A-rated condensing boilers are far more energy efficient. Did you know, they improve efficiency to over 90%, compared to an average of 60% for older boilers?
This means that 90%+ of the energy goes to heating your home (with the rest used to operate the boiler). Older boilers use around 40% of energy just to operate!
A-rated boilers are also kinder to the environment and can help to reduce your energy bills by around 15%-30% too.
Minimise energy price increases
With the energy price cap rising in April by around 51%, fuel bills are likely to soar for many households.
So, upgrading to an A-rated energy efficient boiler can help save money on your energy bills and minimise the impact of the price cap increase.
Free SMART control for your heating
As part of the Save Energy Save Money offer, we’ll give you a free Drayton Wiser smart control for your boiler (alongside your installation), worth approximately £200.
A smart control allows you to control your heating remotely from your phone or other device. That means you can turn your heating on when you leave work, for example, and it’s all toasty by the time you get home! Ideal if you don’t go out or come home at the same time every day.
With a smart control, you can usually just heat the rooms you’re using too. So, you don’t need to waste energy in the rooms you’re not in.
Be ready for future boiler changes
You may have heard that you won’t be able to install a gas boiler after 2025. This is only true for new build homes. If you have a gas boiler in an existing property, you will still be able to replace it after 2025. For a time, at least.
We’re likely to see more sustainable heating options become available, like ground source heat pumps and hydrogen boilers. Hydrogen is a carbon-free alternative to natural gas, so that’s the most likely solution to replace the majority of existing gas boilers.
At the moment, gas boiler manufacturers are working on greener alternatives. And boilers that will take a blend of hydrogen and natural gas are already available. This includes manufacturers like Worcester Bosch, for whom we’re a registered installer.
So, to summarise, our Save Energy Save Money boiler offer gives you:
✅ £300 off the cost of a new A-rated boiler
✅ A smart control worth £200 to control your heating
So you can:
💷 Save money on your heating bills
🌍 Be kinder to the environment
♨ Only heat the rooms you’re using
📱 Turn your heating on remotely only when you need it
♻ Be ready for when hydrogen gas is likely to be introduced
To qualify for the Save Energy Save Money offer, book your new boiler installation with us by 31 March 2022*.
Call us on 020 8462 8822, request a callback or email us at info@stevensonheating.co.uk for a quote, using ref: ENERGYSAVER2022.
*Term & Conditions apply – ask us for details.
25
November
Working from home heating tips
By JR | Blog
With the winter months ahead, rising energy costs and many of us starting to work from home again, you might be worried your heating bills will go up. But there are ways to maximise your heating, keep warm and keep energy costs down. Read on for our top tips.
1. Keep your heating at a steady temperature
Adjust your thermostat down by one or two degrees to keep the temperature regulated. This is more efficient for keeping you warm and could reduced your energy bills by around £80 a year.
If you are out at any point, use the thermostat and timer to heat your home when it’s needed. Don’t keep it constantly very low, as this is not actually very efficient.
2. Add thermostats to every radiator
With a thermostatic radiator valve on each radiator, you can personalise the temperature in every room. Keep the thermostats turned up in rooms you use more frequently but turn them down in rooms you don’t.
The thermostats adjust the flow of water to your radiators, according to the temperature in the room. So, they ensure you’re not using more water or heat than needed.
3. Close internal doors
Keep heat in the rooms you want to stay warm by shutting the door. Similarly, close doors in rooms you don’t want to heat, to stop cooler air mixing and cooling the overall temperature down.
4. Use curtains and blinds
If you have curtains or blinds, use them. Curtains are especially helpful for keeping the heat in (or out in the summer!). As it’s getting darker much earlier, draw the curtains as soon as light starts to fade, to keep the room warm and prevent drafts.
5. Bleed your radiators
If you bleed your radiators regularly, it will help prevent cold spots developing. Your boiler will need to work harder if trapped air or sludge gets in the radiators, producing the cold spots. This makes your energy bills more expensive as well as not heating your room!
Regular radiator bleeding helps to keep your heating system clear, preventing damage as well as reducing your energy bills.
6. Keep vents and radiators clear
Don’t block your radiators or heating vents with furniture or laundry. The heat will go to them instead of your room! Move furniture away from radiators to allow the warm air to circulate and dry your wet laundry elsewhere.
If you don’t have a tumble dryer, a heated airer is efficient and inexpensive to run. This also prevents damp and mould building up, which can cause you other problems in your home.
7. Claim working-from-home tax relief
If you’re having to work from home because of Covid-19 or other reasons, you may be able to get £6 a week tax relief, which can help towards your energy bills. See the Government’s website for info on eligibility and how to claim.
8. Keep your boiler maintained
Of course, keeping your boiler in tip-top condition is the best way to make sure you have energy efficient heating for your home when you need it. Be sure to contact us to get your annual heating service booked in.
Why not consider one of our heating service plans? Our service plans will help you maintain your heating system and spread the cost of your annual service and any repairs.
We offer three levels of cover to suit your needs:
Basic Plan – ideal if your boiler is still under warranty
Standard Plan – covers for your annual service and labour costs
Advanced Plan – includes your annual service, labour and parts.
We can also assist you in specific add-ons for your household electrics and gas fires, as well as landlord options.
See our Service Plans page to find out more.
At Stevenson Heating, we are Gas Safe Registered heating installers. Contact us on info@stevensonheating.co.uk or request a callback to find out more or get a quote for improving your heating in your home.
22
November
Carbon Monoxide Awareness Week 2021
By JR | Blog
This week (22-28 November 2021) is Carbon Monoxide Awareness Week, an annual campaign run by United Against CO to raise awareness of the dangers of carbon monoxide.
Carbon monoxide poisoning can cause harmful health conditions and even kill – it’s often known as the silent killer!
Carbon monoxide poisoning symptoms
Do you know how to recognise the signs of carbon monoxide poisoning?
Dizziness, tiredness or confusion
Stomach pain, nausea or sickness
Difficulty breathing
Headaches
Collapsing or unconsciousness
Of course, these can also be symptoms of other illnesses, so make sure you get them checked out. If other household members experience the same or your symptoms ease outside, it could be because of carbon monoxide.
Use COMA to help you remember!
This year’s United Against CO carbon monoxide awareness campaign introduces four questions you can ask. So, use them to help decide whether symptoms you’re experiencing are from carbon monoxide poisoning:
Co-habitees – is anyone else in your home experiencing symptoms (including pets)?
Outdoors – do your symptoms improve when you’re outside?
Maintenance – are your cooking and heating appliances regularly maintained?
Alarm – do you have a carbon monoxide alarm?
Remember them using the acronym COMA!
This short video from the week’s launch gives you some useful advice:
And why not take this short quiz from the All Party Parliamentary Carbon Monoxide Group (APPCOG) to test your carbon monoxide awareness!
Prevention is best
Of course, the easiest way to ensure you don’t have a problem is to prevent it happening! Firstly, make sure you have an annual boiler and gas appliance service. And secondly, get a carbon monoxide alarm to protect your household.
If you have a gas fire as well, we can service both at the same time for you. And, this will save you money! We can also supply and fit audible carbon monoxide alarms (that make a noise if they detect a leak). They’re not expensive and last 10 years, so it makes sense to have one.
Get in touch or request a call back to book your boiler and gas appliance service or to buy a carbon monoxide alarm.
13
September
Gas Safety Week 2021
By JR | Blog
Gas Safety Week: Community Safety
It’s Gas Safety Week 2021 this week (13-19 September), which we are once again supporting.
Spreading awareness of gas safety
Gas Safety Week 2021 raises awareness of gas safety and why it’s important to take care of your gas appliances. Now in it’s 11th year, the week is organised by the Gas Safe Register. This is the official list of gas engineers legally allowed to work on gas.
Unsurprisingly, poorly maintained or badly fitted gas appliances are dangerous. They can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. As you may know, CO is a highly poisonous gas that can kill quickly and without warning. You cannot see it, taste it or smell it.
This year’s Gas Safety Week addresses a whole range of gas safety issues: from how to stay gas safe, to using a qualified, registered engineer and much more. It’s main aim is to ensure the community doesn’t suffer from the effects of illegal gas work through lack of awareness.
Our gas safety week tips to keep you and your family safe
Check your gas appliances annually. Use a Gas Safe engineer to check and service your gas appliances once a year. If you rent, make sure your landlord arranges this.
Ensure your engineer is on the Gas Safe Register. All our engineers at Stevenson Heating are on the Gas Safe Register.
Look out for your friends and relatives – especially if they can’t arrange their own gas safety check or may be unaware of what they need to do. Help your loved ones to have their appliances checked and serviced regularly.
Check for warning signs that could indicate your appliances are not working correctly. Signs may include: lazy yellow / orange flames instead of crisp blue ones; black marks on or around your appliance; a pilot light that keeps going out; and too much condensation in the room.
Know the six main symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness.
Install an audible carbon monoxide alarm and make sure your friends and relatives have one too. They need to have the EN50291 mark and display the British Standards’ Kitemark.
Service Care Plans
To keep your gas heating system in tip top condition, including an annual service, why not sign up to one of our Service Care Plans? They help you spread the cost and keep things working properly.
Finally, we’ll be sharing some tips and advice on how to stay gas safe on our social media throughout Gas Safety Week. So, please be sure to follow us to get the updates:
Facebook – Stevenson Heating Ltd
Twitter – @StevensonHtg
Instagram – @Stevensonheating
And, for gas safety advice or to book an engineer to check your gas appliances, call us on 020 8462 8822, email us on info@stevensonheating.co.uk or request a call back.
24
June
Summer Price Freeze: Buy Now to Save Later
By JR | Blog
Benefit now from our Price Freeze
We’re freezing our current prices until the end of August!
This gives you a great opportunity to get some work done around your home over the summer months.
Why are prices increasing?
Prices are going up everywhere you look right now – partly due to Covid and partly due to Brexit. There is, of course, a knock-on effect on supply chains. This includes for many of our suppliers in the heating, plumbing and electrical industries.
But the good news is, we’re not passing on these increases to you right now. We want to give you chance to get some work done around your home before we have to put our prices up.
What’s included in the price freeze?
Have you thought about getting your boiler serviced while you’re not using it over the summer? Or how about upgrading your radiators, taps or shower fittings? The summer months are the best time to get some of these things done.
Our summer price freeze includes:
Boiler service – did you know that summer is the best time for your annual service when you’re not relying on your heating?
New radiators – upgrading to more efficient radiators can save you energy and money on your heating bills.
New taps & fittings – replace old, tired or leaking taps, shower or bath fittings to give them a new lease of life.
Boiling water taps – would you like instant access to hot water without boiling a kettle?
Water softeners – reduce the effects of ‘hard water’ limescale in your home with a Limetron fitted to your mains or a water softener under the sink.
Home security – have you considered a video doorbell and security cameras at home? We can install them for you, so you can keep an eye on your property, your pets and your loved ones at the touch of a button.
To qualify for the summer price freeze, book your heating, plumbing or electrical job with us by 31 August 2021*.
Call 020 8462 8822, request a callback or email info@stevensonheating.co.uk for a quote using ref: SUMMER2021.
*Term & Conditions apply – ask us for details.
25
March
Landlord Electrical Safety Certificates
By JR | Blog
New Landlord Electrical Safety Standards
Are you a landlord renting out your house or flat in the private sector? If so, the new electrical safety regulations require regular checks on your property. Here’s what this means for you.
The Electrical Safety Standards in the Private Rented Sector (England) require compulsory 5-year electrical safety checks on privately rented properties. This is in addition to the Gas Safety Regulations already in place for rented properties.
The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 applied to new tenancies from July 2020 and from 1 April 2021 they apply to existing tenancies too.
Landlord Responsibilities under the new Electrical Safety Standards
As a landlord, it is your responsibility to supply safe electrical installations for your tenants. You will also need to arrange for regular testing by a qualified electrician:
New tenancies – came into force 1 July 2020:
– Before each new tenancy begins, and at every change in tenancy
– And then at least every five years throughout the duration of the tenancy
– More regularly than every five years if the safety report requires it.
Existing tenancies – from 1 April 2021:
– First inspection to be carried out before 1 April 2021
– And at least every five years throughout the duration of the tenancy
– More regularly than every five years if the safety report requires it.
Electrical safety reports
Your electrician will provide you with a written report after the inspection. This will include the results and any remedial action you need to take to repair/improve your installations.
You must keep a copy of the report and give your tenants a copy within 28 days of the inspection.
What happens if there are electrical faults or I fail the inspection?
If your electrical safety report identifies a fault or potential fault, you must ensure it is rectified within 28 days or less, depending on what the report says.
Once the problems are sorted, you will get written confirmation that the installation is now to standard or that further work is required. And again, you need to send this confirmation to your tenants within 28 days.
A qualified, registered electrician, such as those approved by the NICEIC, must carry out the remedial works. All of Stevenson Heating’s electricians are suitably qualified to carry out the inspections and remedial work.
Why do I have to do this?
If you don’t comply with the new electrical safety standards, your Local Authority will have a duty to act. Depending on the nature of the breach, this could be in the form of a ‘remedial notice’, enforced remedial works and even fines of up to £30,000 and cost recovery measures.
As such, ignoring the new legislation really could cost you greatly!
How Stevenson Heating can help
Here at Stevenson Heating, we can carry out the required electrical inspection and provide you with all of the necessary electrical safety certification. We can also carry out any remedial work, if needed.
We are NICEIC registered and can make sure your property checks are conducted in accordance with the new legislation when it is passed.
If you also provide gas appliances for your tenants, we can carry out your gas safety inspections too.
Choose us for both electrical and gas safety checks at the same time and we will give you a 10% discount.
To book your safety checks in preparation for July contact us on 020 8462 8822 or request a call back.
14
September
Gas Safety Week 2020
By JR | Blog
Gas Safety Week: Fighting for a Gas Safe Nation
It’s Gas Safety Week 2020 this week (14-20 September), which we are once again supporting.
Helping the public stay gas safe
Gas Safety Week raises awareness of gas safety and why it’s important to take care of your gas appliances. It’s organised by the Gas Safe Register, which is the official list of gas engineers legally allowed to work on gas.
Did you know, badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning? CO is a highly poisonous gas that can kill quickly and without warning. You cannot see it, taste it or smell it.
Gas safety week tips to keep you and your family safe
✔️ Check your gas appliances every year. Be sure a Gas Safe engineer checks and services your gas appliances once a year. Tenants – make sure your landlord arranges this.
✔️ Look out for friends and relatives – especially if they can’t arrange their own gas safety check or may be unaware of what they need to do. Help your loved ones to have their appliances checked and serviced regularly.
✔️ Check your engineer is Gas Safe registered. All our engineers at Stevenson Heating are on the Gas Safe Register.
✔️ Check your engineer is qualified for the type of gas work you need doing – e.g. natural gas, domestic boiler, gas fire. You can find this information on the back of their Gas Safe ID card and on the Gas Safe Register website.
✔️ Check for warning signs that could indicate your (or others’) appliances are not working correctly. Signs may include: lazy yellow / orange flames instead of crisp blue ones; black marks on or around the appliance; a pilot light that keeps going out; and too much condensation in the room.
✔️ Know the six main symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness.
✔️ Install an audible carbon monoxide alarm and make sure your friends and relatives have one too. They need to have the EN50291 mark and display the British Standards’ Kitemark.
We’ll be sharing some tips and advice on how to stay safe on our social media throughout the week. Please follow us to get the updates:
Facebook – Stevenson Heating Ltd
Twitter – @StevensonHtg
Instagram – @Stevensonheating
For gas safety advice or to book an engineer to check your gas appliances, call us on 020 8462 8822, email us on info@stevensonheating.co.uk or request a call back.
18
February
New Landlord Electrical Safety Regulations
By JR | Blog
Proposed Landlord Electrical Safety Standards
Are you a landlord renting out your house or flat in the private sector? If so, proposed new electrical safety regulations will require regular checks on your property from July 2020. Here’s what this might mean for you.
In January 2020, the Government proposed detailed regulations for compulsory 5-year electrical safety checks in the private rented sector. These will operate alongside the current Gas Safety Regulations already in place for rented properties.
The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 still need to be approved (at the time of writing) by the House of Commons and the House of Lords before they take effect. But this is likely just a formality. When approved, the regulations will apply to new tenancies from July 2020 and from April 2021 for existing tenancies.
Landlord Responsibilities under the new Electrical Safety Standards
As a landlord, it will be your responsibility to supply safe electrical installations for your tenants. You will also need to arrange for regular testing by a qualified electrician:
New tenancies – from 1 July 2020:
– Before each new tenancy begins, and at every change in tenancy
– And then at least every five years throughout the duration of the tenancy
– More regularly than every five years if the safety report requires it.
Existing tenancies – from 1 April 2021:
– First inspection to be carried out before 1 April 2021
– And at least every five years throughout the duration of the tenancy
– More regularly than every five years if the safety report requires it.
Electrical safety reports
Your electrician will provide you with a written report after the inspection. This will include the results and any remedial action you need to take to repair/improve your installations.
You must keep a copy of the report and give your tenants a copy within 28 days of the inspection.
What happens if there are electrical faults or I fail the inspection?
If your electrical safety report identifies a fault or potential fault, you must ensure it is rectified within 28 days or less, depending on what the report says.
Once the problems are sorted, you will get written confirmation that the installation is now to standard or that further work is required. And again, you need to send this confirmation to your tenants within 28 days.
A qualified, registered electrician, such as those approved by the NICEIC, must carry out the remedial works. All of Stevenson Heating’s electricians are suitably qualified to carry out the inspections and remedial work.
Why do I have to do this?
If you don’t comply with the new electrical safety standards, your Local Authority will have a duty to act. Depending on the nature of the breach, this could be in the form of a ‘remedial notice’, enforced remedial works and even fines of up to £30,000 and cost recovery measures.
As such, ignoring the new legislation really could cost you greatly!
How Stevenson Heating can help
Here at Stevenson Heating, we can carry out the required electrical inspection and provide you with all of the necessary electrical safety certification. We can also carry out any remedial work, if needed.
We are NICEIC registered and can make sure your property checks are conducted in accordance with the new legislation when it is passed.
If you also provide gas appliances for your tenants, we can carry out your gas safety inspections too.
Choose us for both electrical and gas safety checks at the same time and we will give you a 10% discount.
To book your safety checks in preparation for July contact us on 020 8462 8822 or request a call back.